Refund Policy

At Red Rock Holiday Lights, every installation is custom-fit and tailored to your home or business. Because of this, we do not offer refunds once a product has been installed. All sales are final once installation is complete.

In addition, any deposit paid is non-refundable, as it is immediately used to order materials and reserve your spot on our schedule.

We do, however, stand by the quality of our products. All bulbs are covered under a lifetime warranty as long as they remain installed on your property. If a bulb stops working or fails, we will replace it at no cost to you.

Our commitment is to provide professional service, reliable products, and holiday lighting that you can enjoy year after year with complete peace of mind.

What to include in the Refund Policy

Generally speaking, a Refund Policy often addresses these types of issues: the timeframe for asking for a refund; will the refund be full or partial; under which conditions will the customer receive a refund; and much, much more.